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Parking lot management responsible for vehicle safety: Bengaluru consumer court

Posted on June 1, 2023 by Tissad

A consumer court in Bengaluru has ruled that the management of a parking lot that charges fees is responsible for the safety of parked vehicles and must provide compensation in case of damage or loss. The ruling came after a 28-year-old man filed a complaint against the management of a mall in Bellandur, where his bike went missing from the parking lot. The court ordered the management to pay the man Rs 1,06,288 for the stolen bike, along with additional amounts for their careless attitude and court expenses. The incident occurred on August 3, 2019, when the man parked his


Kharar beauty salon told to pay Rs 1 lakh to woman for hair damage

Posted on May 23, 2023 by Tissad

The District Consumer Disputes Redressal Commission in Chandigarh has ruled that a beauty salon in Kharar must pay a woman Rs 1 lakh in compensation for allegedly damaging her hair during a curling treatment. Seema Sharma of Kharar claimed that on February 18, 2021, she visited Make Over Place, a beauty salon in Kharar, to have her hair curled. The salon assured her that they were experts in this field. Sharma had her hair curled and paid Rs 3,000 for the service, but she did not receive a receipt for the payment. Within a week, her curls had unraveled and


Family loses gold jewellery on train; railways not to blame: Bengaluru consumer court

Posted on April 15, 2023 by Tissad

A family from Bengaluru who lost gold jewellery worth Rs 12 lakh and other valuables during a train journey in early 2019 has accused South Western Railway (SWR) of inadequate service. The family took an overnight journey from Kurnool to Bengaluru on the Kacheguda-Bangalore Express. Despite their confirmed tickets on coach S5, the family was assigned separate berths, with a considerable distance between them. During the journey, the family’s bags, including one containing the valuable jewellery, went missing. The family immediately approached the railway police in Bengaluru but faced delays and were not able to immediately file a First Information


Nursery fined Rs 50,000 for not replacing dead plant

Posted on March 27, 2023 by Tissad

A nursery owner in the district has been fined Rs 50,000 by the consumer court for causing mental distress and legal expenses to a customer by refusing to replace a dead plant. A K Sardana, presiding over the consumer court, has sent a copy of the judgment to the Union secretary and the Haryana government. They have been advised to seek necessary guidelines from the central consumer protection council or relevant authorities regarding the registration of plant nurseries under the Shops and Commercial Establishments Act. Additionally, it has been emphasized that plant nurseries should not supply plants and other products


Advocate charged Rs 90 excess on wine, Bengaluru court orders bar to pay Rs 10,000 compensation

Posted on January 28, 2023 by Tissad

A bar and restaurant in Bengaluru has faced financial repercussions after charging Rs 90 more than the actual price for a bottle of wine. In response to a complaint filed by a customer, the Bengaluru Urban District Consumer Disputes Redressal Commission has ordered the establishment, known as ‘King Fish, The restaurant and bar,’ to compensate the complainant with Rs 10,000. The incident occurred when Krishnaiah ST, a 49-year-old advocate residing in Amarjyothi Nagar in Vijayanagar, visited the restaurant and bar situated on Nagarbhavi main road on February 13th last year. Alongside an order of mushroom fry, Krishnaiah requested a bottle


Consumer court orders BMW to pay Rs 26 lakh to Delhi man for failing to rectify defects in car

Posted on December 29, 2022 by Tissad

The Delhi State Consumer Disputes Redressal Commission has ruled that the German automaker BMW must reimburse a customer the full cost of his BMW 1 series hatchback, which amounts to Rs 26.3 lakh. Additionally, the automaker has been instructed to pay damages to the complainant. The customer began experiencing issues with his BMW just five months after purchasing it in October 2014. The problems persisted for almost eight years, leading the commission to conclude that BMW’s services were unsatisfactory. The complainant initially encountered brake problems with his BMW vehicle after a mere five months of ownership. In response to the


Delhi HC declines petition on ‘dead rat in buttermilk pack’, directs UP to respond to woman’s complaint

Posted on September 10, 2021 by Tissad

The Noida resident’s plea regarding her alleged health issues after consuming a tetra pack of buttermilk containing a dead rat has been rejected by the Delhi High Court. The woman had sought compensation of Rs 20 lakh from the authorities and the product manufacturer. Justice Rekha Palli stated that there was no evidence to prove that the product was defective and that the matter cannot be resolved through a writ petition. The petitioner was advised to approach the consumer court, while the Food Safety and Drug Administration department of the Uttar Pradesh government was directed to respond to the complaint.


Director of real estate firm held for non-compliance with consumer forum order

Posted on March 18, 2016 by Tissad

The director of a real estate company, Ineet Aggarwal, was arrested by the local police on Thursday for failing to comply with an order issued by the State Consumer Disputes Redressal Commission in November 2014. The commission had sentenced Aggarwal to three years in jail for his non-compliance. In its order, the commission stated that Aggarwal had shown his inability to deposit the decretal amount and had also failed to pay the fine. As a result, he was sent to Burail Jail by the commission. The arrest warrants were issued on March 15 of this year. The complaint was filed